MC - Matthew Cox
Day 1– Wednesday Aug 30
8:00 am: Registration & Check In
8:45 am: Matthew Cox-- Welcome
9:00 am Venessa Paech -- State of Online Community Management & Future Trends
9:40 am Sarah Hawk -- Creating Winning Superuser & Ambassador Programs
10:15 am -- MORNING TEA
10:40 am Bill Johnson -- Building Modern Communities Using Innovation
11:15 am Dave Earley -- Building Online Communities in a Fake News World
11:50 am Venessa Paech & Alison Michalk - Ethics for Community Managers
12:15 pm -- LUNCH
1:15 pm Matt Lucas -- Creating a social ecosystem for Australia's largest community
1:45 pm Leah Williams Veazey -- Lessons from grassroots online communities & the accidental community manager
2:45 pm Kelsey Gamble & Emma Siu -- Gaming communities in Conversation: Secrets of engagement success
3:15 pm -- AFTERNOON TEA
3:30 pm Kate Fenerty - Creating safe spaces for vulnerability
4:15 pm Jessica Malnik -- Managing & measuring customer communities
5:00 pm: Wrap up, thanks & drinks!
Day 2 - Thursday Aug 31
Host: Fiona Martin
9:00 am: Symposium: Automation, AI & Community Management
Where does the human begin and the machine end?
Panels, research presentation & discussion
Behind the social media movement to end male guardianship laws in Saudi Arabia, presented by artist, activisit and digital disruptor Ms Saffaa.
12:00 pm: LUNCH
1:00 pm - 2:30pm
Workshop 1: Storytelling & collaborative world building - Megan Davis
Workshop 2: How to build a movement - Stephen Scott Johnson
2:30 pm - 4:00 pm
Workshop 3: Using community to drive innovation - Bill Johnston
Workshop 4: Legal essentials for online community managers - Paul Gordon
4:00pm: WRAP UP
To secure your space in Keynotes, Workshops and the Symposium you must purchase both a Swarm 2 Day Pass AND register for a Symposium ticket.
See you there!